Setting up your Clover Flex 4
The Clover Flex 4 is the handheld card machine Arca provides for taking payments in person. This guide covers what's in the box, how to set it up and charge it, and a few care tips to keep it running safely.
What's in the box
- Clover Flex 4 — the handheld payment device.
- Wireless charging cradle — the dock the device rests on to charge.
- Power adapter with cable.
Note: In some regions the box also includes plug adapters for your outlet type and a small SIM/PIN tool. If yours doesn't, you don't need them for your region.
Set it up in 4 steps
1
Connect the cradle
Plug the power adapter's cable into the charging cradle.
2
Plug it in
Plug the adapter into a power outlet.
3
Dock the Flex 4
Rest the device on the cradle — it charges wirelessly, with no cable into the device itself.
4
Power on
Press the power button on the side, then follow the on-screen prompts to finish setup.
Tip: Let it charge on the cradle before your first day of use, and keep it docked between shifts so it's always ready to go.
Care & safety
To avoid equipment damage or overheating, follow these precautions:
- Keep it dry. Store the device in a dry location and clean it with a dry cloth only.
- Don't disassemble or modify the device or its cradle.
- Keep metal off the charging area. While charging, don't place any metallic object between the cradle and the device.
- Only charge the Flex 4 on its cradle. The cradle is designed for this device only — don't use it to charge anything else.
Important: Ignoring these precautions can lead to equipment failure, damage, or heat-related burns.
Good to know
| Detail | Value |
|---|---|
| Device | Clover Flex 4 (model C406) |
| Charging cradle | Wireless cradle (model K405) |
| Power adapter | 12 V / 2 A (works on 100–240 V outlets) |
| Find the device ID (IMEI) | On the device, open Settings → About device |
About the device: Clover and Clover Flex are trademarks of Clover Network, LLC. The device is provided and supported through Arca for payment processing.
Still need help?
If your Flex 4 won't power on, won't charge, or you're stuck during setup, contact Arca support and include:
- The device — Clover Flex 4
- The device ID (IMEI) from Settings → About device, if you can reach it
- What's happening and the step you're stuck on (a photo helps)